Incredible Customer Service and Fast Closing
I have needed to refinance the mortgage on my current home three times in the past three years. I saw an advertisement for Simplist and researched it and decided it looked good for me. I am so glad I did because the entire process was fast, convenient, and I got exactly what I was looking for without any of the many problems I encountered the last two times I refinanced. I first worked with Madeline for my intake and we talked on the phone and e-mailed and she answered all of my questions quickly and accurately. Then my processor was Kevin and he also answered my questions quickly and updated my loan documents immediately when I requested a change. I will use Simplist for all mortgages going forward. I wish I knew about them sooner.
Like a Fairytale
My wife and I have purchased/refinanced enough homes to know that when it comes to the mortgage industry adjectives like arduous, tedious, and and slow rule the day. That was until we discovered Simplist. We kept thinking, “Where’s the catch?” “How are they pulling off this mortgage/refinancing wizardry ?” But what we discovered was a company that merely had their [stuff] together. When we needed help there was a real, consistent person to assist us. Document upload was as easy as you’d from a millennial company. We ended up closing escrow in about 2 weeks from start to finish. (YES, you read that correctly — 2 WEEKS!!!). We’re couldn’t recommend Simplist enough!
Thank you to Daniel Khay and Joyce Souto for making my refinance experience easey and professional, I highly recommend simplist
Before finding Simplist, we had looked at several banks and credit unions. They were all slow-moving and their UI/processes were clunky to work with. We were glad to find Simplist - our broker Dan was extremely responsive and very helpful to us during our search. We ultimately landed on a great rate and are happy with the Simplist experience overall.
The Simplist team made it very easy to get precisely the re-fi I was looking for (an unusual 18-year term), and the closing process couldn't have been easier.
The process was quick and simple, Jason responded to my inquiries fast and efficiently.
This was about the "Simplist" way of doing a refinance. The extra poking and prodding helped push things along and got it done.
I was skeptical about this site that made claims of the best rate and service. I was working with Dan at Simplist as well as 3 other lenders. Dan provided respectful education, quick turnaround and follow-up, and a package that left competitors astounded.
Great Re-Fi Experience
We had a great experience working with Jason and the Simplist team. They were very professional, knowledgeable, and efficient. We have gone through tons of new home purchases and refinancing, this was the best process and experience by far. We would definitely choose Simplist again, and we would recommend them to all of our friends and family.
I am so grateful to have found Simplist. My refinance was quick and very easy, taking about 2.5 weeks in total. My loan officer Daniel and processer Rabia were fantastic and answered all of my questions/made any changes I requested quickly and efficiently. Daniel gave great advice, offered the best rate, and now I have cash out of my home to do some much needed repair work. Highly recommend!