After a stalled re-fi process with our existing big bank, I contacted Simplist. Within 2 working days, Ryan and I spoke twice-- actually speaking with someone about this process was comforting. Ryan had a few small concerns early on (about income, balances, etc), but he was clear and forthcoming;; That was very refreshing and appreciated. The whole process took just about 7 weeks. Ryan and Edgar were extremely helpful and always available throughout. The online document signing was easy and quick. Lastly and maybe most important, Ryan was able to get me a rate that KILLED the other banks!! Recommending Simplist (and Ryan) is a no brainer!
A real person at the other end! A++